We may need to change this policy occasionally to keep up to date with the latest data protection law. This will be done by updating this webpage and therefore you should refer back to this page from time to time to ensure that you have no objection to any changes we may need to make.
What we collect
Depending on the nature of the service you ask us to provide, we may collect the following information:
- Your name
- Your contact details including email address
- Your bank and/or building society details
- Your National Insurance number and tax details
- Details of your spouse, partner, other family members and dependants
- Your medical records
- Other information personal to you including details to verify your identity and address, e.g. your passport and date of birth.
How we use the information we gather
We use the information you provide to understand your needs so as to provide you with the service you require. It is therefore used for the following reasons:
- To comply with our professional, legal and regulatory obligations including verifying your identity and address for anti-money laundering purposes
- To carry out our contractual obligations to you as our client including the provision of information, products and services that you request of us
- It is possible that we may send promotional email about new services or other information which we may think you may find of interest to your email address
- The provision of information necessary for audits, enquiries and investigations by regulatory bodies as well as quality checks by external bodies, e.g. for the Conveyancing Quality Scheme and the Legal Aid Agency
- To improve our website according to your interests
We will only process special category personal data with your explicit permission.
Keeping your personal data secure
We are committed to ensuring that your information is secure and have in place appropriate security measures to prevent personal data being accidentally lost or used or accessed unlawfully. We also have measures in place to deal with any suspected data security breach which would include notifying you and the appropriate regulatory authority.
Who we share your personal information with
We may need to share your personal data with:
- Consultants and other specialist advisers, e.g. barristers, medical advisers, accountants and other experts
- Other third parties where necessary to provide you with the service you require
- Professional and regulatory bodies as well as our insurers
- Our bank
- External service providers used by us as a function of our business as solicitors, but only after we are satisfied that such providers have adequate measures to protect your personal data and have shown that they fully comply with GDPR
Your rights in connection with personal data
You may at any time request us to rectify or erase your personal information held by us. Should you believe that any information we are holding on you is incorrect or incomplete, please write to our Data Protection Officer (see below) so that appropriate action can be taken.
If you would like to exercise your rights, we will need sufficient information in order to identify you which may include, if necessary, proof of your identity and address.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1988. A small fee will be payable. If you would like a copy of the information held on you, please write to:
The Data Protection Officer
E J Moyle LLP
15 Beach Road
or email: firstname.lastname@example.org
If you feel that we have unsatisfactorily dealt with your request, you have the right to complain to the Information Commissioner’s Office whose helpline is 0303 123 1113.